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Regional Customer Director

Location Wilmington, Delaware, United States Job ID R-235849 Date posted 18/09/2025

Title: Regional Customer Director
# of Positions: 3
Location - U.S Field-based (one East, one West and one Central)

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.
We’re passionate about the potential of science to address the unmet needs of patients around the world. We commit to those areas where we believe we can really change the course of medicine and bring big new insights to life.

AstraZeneca's strategy in Cardiovascular Renal Metabolic (CVRM) focuses on ways to reduce morbidity, mortality and organ damage by addressing multiple risk factors across cardiovascular (CV) disease, life-threatening bleeds, diabetes and chronic kidney-disease indications. The patient-centric approach is reinforced by science-led life-cycle management programs and technologies, including early research into regenerative methods.

As a Regional Customer Director, you’ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients’ lives. Regional Customer Directors (RCDs) support the baxdrostatbrand team & other partners across a region to identify & develop current/future External Scientific Experts (ESE) for activities based on Commercial Value to drive greater engagement & advocacy forbaxdrostatand AZ in the CVRM Therapeutic Area.

Main Duties and Responsibilities

  • Capture national insights to inform strategy

  • Thought Leader Engagement, Advocacy Development, and Special Therapeutic Area aligned initiatives with Hypertension Centers of Excellence (CoE)

  • Responsible for quality, breadth & depth of hypertension specialists and other Commercial ESE relationships at region level

  • Identification & development of future commercial ESE/influencers (up and comers)

  • Facilitate strategic engagements with ESEs at Region level with leadership

  • Link, leverage and expand AZs partner relationships with ESEs, hypertension specialists & patient advocacy improving disease state understanding and patient care.

  • Develop commercial ESE Engagement plans & keep updated profiles for targeted customers

  • Communicate and collaborate with internal partners: Sales, Brand Team, and Medical Affairs

  • Establish AZ as a leader in hypertension at local/regional congresses and conferences

  • Position can be located within region

Essential Requirements

  • Bachelor’s Degree required

  • 7+ years’ work experience in the pharmaceutical, biotech or related industry

  • Minimum of 5 or more years work experience in one or more of the following: field sales, sales management, marketing, or clinical experience in the same or related therapeutic area

  • Proven track record of consistent achievement or overachievement in assigned responsibilities, goals, objectives and any other relevant metrics

  • Previous experience building, implementing & seamless execution of action plans, programs and related activities

  • Proven track record of appropriate close cross functional teamwork

Desirable Requirements

  • Previous experience in multiple commercial functions (Sales, District Sales Manager, Brand Team, Maps) is a plus

  • Previous commercial role experience in cardiovascular disease 

    The annual base pay for this position ranges from $180,800- $271,300. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Date Posted

19-Sept-2025

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.



AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.